Question 1

Where will the chauffeur meet me?

Accepted Answer

For meet-and-greet bookings, the chauffeur meets the passenger inside the arrivals hall with the agreed name board details.

Question 2

Do you track delayed flights?

Accepted Answer

Flight tracking is tied to the provided flight number, including early or delayed arrivals where airline data is available.

Question 3

Is airport parking included?

Accepted Answer

Airport parking is shown clearly in the quote or booking details where applicable.

Question 4

Can you meet a guest who is unfamiliar with Sydney Airport?

Accepted Answer

This is one of the main reasons to book meet-and-greet. Provide the guest name, phone number and arrival notes so dispatch can brief the chauffeur.